This is where you can find all the information about where to find us, our opening times, entrance charges, our team and the different ways you can contact us. It includes information about audio guides, barrier-free access, the museum shop and the new museum café. This is also where we introduce our sponsors and partners.
T. 0731 - 7050 25 55 (museum's counter)
T. 0731 - 7050 25 20 (administration)
Tue, Wed 1 p.m. – 5 p.m.
Thu, Fri 1 p.m. – 5 p.m.
Sat, Sun 10 a.m. – 6 p.m.
For registered groups, school classes and kindergartens we offer the opportunity to visit the museum outside normal opening times.
Special opening hours
Holidays 10 a.m. – 6 p.m.
Closed on Carnival, Shrove Tuesday, Good Friday, December 24th and 31st
Regular 5 €
(1 adult with the maximum of 3 children)
Family 9 €
(2 adults with the maximum of 6 children)
Please note: Children and teens up ot the age of 18 are free of charge. However only a maximum of three children per adult is allowed to get access to the museum.
We want our museum to be a welcoming place, so we try to make access to the museum and exhibitions barrier-free for everyone.
Barrier-free access to the museum is possible via the main entrance. All rooms and floors inside the museum are accessible by lift. There is a tactile floor plan by the cash desk to give you an overview of the layout of the building.
There is no guidance system for visually impaired people in the museum. We therefore recommend visiting the museum with an accompanying person.
If you are part of a registered group, our educational staff will welcome you at the group entrance.
For morning and evening visits outside opening hours, we would ask you to make sure the whole group arrives together, because the group entrance has to be shut again.
In the foyer a wheelchair and walking frame are available if required.
During museum opening hours, the foyer is where you can browse the Friends of the Museum shop, purchase season tickets and vouchers and pay the admission fee.
The toilets, cloakroom and lockers are located in the basement, which can be accessed via the stair or lift.
If you are looking for a souvenir or an attractive present, then have a look at our museum shop where you will find a selection of items for young and old. Treat yourself or someone close to you with something from our extensive product range which includes gift vouchers, postcards, season tickets, catalogues and literature on the special exhibitions as well as some beautiful pieces of craftwork.
Because the museum is also open on Sundays and many public holidays, we are the ideal place to find those last-minute gifts.
BTW: The shop is run by members of the Friends of the Museum association and all profits go exclusively to the benefit of the museum.
We look forward to your visit!
Reception and office
Lydia Peters will usually greet you on the phone. She is the first contact person for handling your queries and deals with the correspondence and administrative work. She is also involved with all tasks concerning both museums and the special exhibitions.
Reception and office
Flora Fick also welcomes you on the phone part-time and will be able to provide you with further assistance. Like Lydia, she also deals with the administrative work, which includes managing our periodical exchange and making sure you receive invitations to our events and openings on time.
The first contact you have when you visit us is with our staff at the cash desk, who give you your entrance tickets. But they will also be happy to help you with any queries you may have, whether it is about our exhibitions, the museum our educational programme or our range of items in the museum shop.
Building services and events technology
Stefan is our building services manager who supervises the museum’s air conditioning and security systems, ensuring perfect conservational conditions in the museum’s depots. He is responsible for the proper lighting of the artworks for the exhibitions. With hundreds of manual adjustments, he makes sure the whole building runs smoothly, including during the events, where he synchronises the sound and lighting settings.
Cleanliness and hygiene are important. The ladies of our cleaning team are responsible for this. However, you will not usually see them, because they make sure everything is clean and shiny outside our opening hours.
Versatility is the strength of our museum educational team. Our team includes educators with many different specialisms, including art, drama, experiential education, dance and music. They will be happy to answer any of your questions about our educational programme. They look after the exhibitions in the children’s museum, organise creative workshops and activities for schools and kindergartens. They also accompany groups through our permanent collections of Edwin Scharff and Ernst Geitlinger as well special exhibitions in the art museum. When doing this, their work is always individually adapted to the particular target group.
Karin Seyferth has a degree in international cultural and business studies and is also a qualified bank clerk. Karin is responsible for finance and controlling and also deals with the more comprehensive procurement projects.
Another of her responsibilities is the organisation of the art exhibitions: this involves coordinating all the tasks and deadlines and managing all the processes so that everything is in place ready for the opening of the exhibition. She is also a contact person for media and PR work, advertising and the supporting programme of the museum.
Gabriele Welke is responsible for managing the pedagogical staff of the children's museum. This includes the planning and organisation of group bookings and the visitor support during the opening hours of the museum. She also acts as a mediator between the pedagogical team and the museum administration.
Registrar and research assistant
Our registrar is responsible for the administration and access to the holdings of the municipal collections, so she is your contact person for loans, transport and insurance in the art and children’s museums. Minja’s main responsibilities are the art holdings in the town hall, the graphic art and paintings collections and the Pfuhl local history collection.
As a research associate she works with the deputy director in the planning of exhibitions for the children’s museum and their educational formats as well as in the implementation of numerous special events
As an academic trainee and art historian, Julia Gmehlin supports the museum team mainly in the organisation of the special exhibitions in the art museum and in the academic analysis of the museum’s holdings. She also supports the numerous special events and guides visitor groups through the exhibitions.
Dr Gutbrod is an art historian and director of the municipal collections of Neu-Ulm where she plans and designs the museum exhibitions and its numerous activities. She is responsible for contact with lenders, exhibition partners, artists and the press. She is also the first contact person within the municipal administration. The range of her responsibilities includes: deciding which exhibitions come into the building and which poster is printed and whether a catalogue is produced, which texts are to be read in the exhibition – as well as representing the museum in the town council and to the public.
Birgit Höppl is an art historian and deputy director of the municipal collections of Neu-Ulm. She supports and represents the museum’s director, working in close collaboration with her.
Birgit is responsible for the project management of all special exhibitions, the children’s museum and the educational team. She is your contact person if you have any questions concerning the media and PR or collaborations with the children’s museum.